faqs

Got Questions 

Modern Enterprise Solutions wants to insure you have an amazing experience while on our site.
Our pricing, availability and inventory selection is being updated DAILY!
If you cannot find a product on the site, this does not mean we do not offer it.
We are the leading provider of certified pre-owned and new equipment.

If you need assistance at any time you can speak with someone from our sales team by calling 866.305.8597



Q. What methods of Payment are accepted?


A. We accept all major credit cards and PayPal for online payments. To work directly with a sales representative please
call 866.305.8597 to speak with us regarding additional payment terms: Company Purchase Order, COD, or leasing.




Q. Where do you ship?


A. We ship our products worldwide. Our shipping and logistics team are best in class and ready to answer any questions
that you may have about fulfillment.




Q. What Shipping Methods are available for me?


A. Your order can ship via FedEx or UPS. Please contact our sales team at 866.305.8597 team to discuss any special shipping needs or concerns.




Q. What warranties can I expect from Modern Enterprise Solutions?


A. All Certified Pre-Owned products are shipped with a warranty. Depending upon the manufacturer, the warranty terms vary.
For warranty details, please visit our full Modern Enterprise Solutions Warranty




Q. What is your Standard Return Policy for sales returns and warranty issues?


A. Please visit our Modern Enterprise Solutions Return Policy to review the Terms and Conditions & RMA process.




Q. Do I have later down the road after my purchase?


A. Modern Enterprise Solutions provides professional IT services where we can help troubleshoot, and
recommend products or services for support at a nominal fee.




Q. Can Modern Enterprise Solutions assist with life cycle management?


A. Modern Enterprise Solutions will work with you on your unused or decommissioned networking and telecom hardware.
We have full service buyback program & consignment program to help you find the best cash or credit deal for your decommissioned
or excess equipment. We also offer full logistics services, including un-racking, boxing, and shipping to remove those hassles so you can
focus on your business. Please visit Asset Management area for more info.